Frequently Asked Questions

An SMM panel is a system that offers social media marketing services such as followers, likes, views and subscribers for platforms like Instagram, YouTube, TikTok and X from a single dashboard, at affordable prices and with automatic delivery. PanelFollows provides these services directly as the main provider, with no middleman.

Most SMM panels are middlemen that pull services from other panels and add a markup. PanelFollows is the main provider that delivers services straight from the source. This means better pricing, higher quality, uninterrupted stock and faster delivery.

Orders are processed automatically and most services start within seconds. You can see the estimated average completion time for each service in advance and track your order status live from your dashboard.

You can top up your balance securely with cryptocurrency (Cryptomus). Once your balance is funded, you can place an instant order for any service. The payment stack is encrypted and secure.

Our services are delivered with methods that respect platform rules and never ask for your password, so they do not put your account at risk. You only need to provide your public profile or post link.

For guaranteed services (marked with refill) we offer a refill option for possible drops; on eligible services the dropped amount is topped up again for the stated period (around 30 days). You can see whether a service includes refill before ordering, in the service details. On non guaranteed services (without a refill label), drops that happen after an order is completed are not refilled and not refunded; if permanence matters to you, we recommend choosing a guaranteed service.

Yes. With our standard reseller API you can automatically pull services, create orders and check status from your own panel or system. Because we are the main provider, resellers get services straight from the source.

Minimum and maximum quantities vary by service and are clearly shown on each service card. You can order across a wide range, from small test orders to large campaigns.

We offer followers, likes, views, subscribers and more for popular social platforms, primarily Instagram, YouTube, TikTok and X (Twitter). The catalog is organized into categories and continuously updated.

Yes. For Instagram services we never ask for your password; we only need your public username or post link. As the main provider we use quality sources, so delivery is both fast and safe.

No. We never ask for your social media password for any service. You only provide your public profile or post link, which keeps your account secure.

Yes. With our mass order feature you can create multiple orders at once by writing the service, link and quantity on each line. It saves time for resellers and heavy users.

Cancellation depends on whether the service's provider supports it and is only possible for eligible orders that have not started yet (pending or in progress); if canceled, the undelivered portion is refunded to your balance. Orders already sent to the provider, started or completed cannot be canceled or refunded. In addition, a drop that appears later on a completed order is outside refund coverage on non guaranteed services. If you have an issue, you can open a support ticket to reach us.

Because we are not a middleman, there is no extra markup in between. As the main provider we deliver services straight from the source, which means both affordable prices and high quality. Pricing is transparent with no hidden fees.

Depending on the service type we offer real, high quality sources; the quality and details of each service are stated on its card. As the main provider we constantly test our services and never list ones that do not work.

Yes. You can open a support ticket from the panel for anything about your orders, payments or account. You get an email notification when there is a reply to your ticket.

Yes. For recurring needs our subscription feature lets a chosen service run automatically at set intervals. For example, you can schedule automatic engagement for your new posts.

Prices are usually set per 1000 units and can be displayed in your preferred currency in the panel. You top up your balance and order as much as you like at clear unit prices. There are no hidden fees.

You can protect your account with two-factor authentication (2FA) and track every balance and order movement from a transparent wallet history. Your sessions are encrypted and your password is never requested for any service.

Our biggest difference is that we are the main provider: not a middleman but the source delivering services directly. This brings affordable prices, high quality, uninterrupted stock, fast delivery and a catalog that actually works. Resellers can also grow straight from the source via our standard API.